Samsung has a simple message for its users; do not install Windows 10. Yes, you read that correctly – Samsung is advising owners of their PCs not to proceed with the installation of Windows 10. After nearly a year since the release of Windows 10, Samsung admits that the drivers for its PCs still do not work with Microsoft’s newest operating system. Samsung customers have complained repeatedly that their machines either have not been able to update to Windows 10 or that if the update actually took, that the operating system was not working correctly with their components. Samsung is publicly saying that they do not recommend the installation of Windows 10 to any Samsung laptop or PC, but that they are coordinating with Microsoft regarding this matter. Samsung has released the following statement: “The drivers that we have on our website are not yet compatible to the latest version of Windows. What we usually recommend is to keep the current Windows version and we’ll update you once Windows 10 has no more issues on any Samsung laptops and computers or even monitors.” Microsoft released their own statement saying that, “Microsoft and Samsung are committed to Windows 10, and are working closely together to provide the best possible Windows 10 upgrade experience.” Microsoft is also encouraging Samsung users to visit the company’s website to “ensure upgrade is supported by their PC”.

So, until further information becomes available, do not install Windows 10 on your Samsung devices. If you own a Samsung PC or laptop that has already been upgraded to Windows 10 and is experiencing issues, we can help you. Due to the recent influx in Windows 10 complaints from many of our customers, Computer Repair in Tyler is currently offering a $39.95 remote downgrade special – that’s right, we can remotely log in to your computer at your home or office and safely perform a downgrade back to Windows 7 or Windows 8 for you.