Great Deal On Virus Protection

Worried that your Mac or PC has caught a virus? Right now, Computer Repair in Tyler is running a special program that will set your computer right.

We start with a comprehensive virus / malware scan. We’ll track down and remove any infections that have forced their way onto you computer. Once we’re done, your system will be free of viruses and malware.

Removing viruses is only the first step in keeping your computer safe. If left alone, your system could get infected again. Maybe even by the same virus. That’s why we offer a year of Malwarebytes Premium at a discount for all our virus removal customers. This top class antivirus software will continue to protect your computer after you’ve left our shop.

For a limited time, we’re offering this one-two punch of cleanup and ongoing protection for $139.95 for PCs and $159.95 for Macs. That’s $25 off our normal prices.

Want more info on this virus cleanup and protection special offer? Or, do you have another question about computer repair we can answer for you? Give us a call or use the contact form below to get in touch with us.


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These Tips Will Help You Keep Your Passwords Safe

Today is Safer Internet Day! One of the most dangerous things you can do on the internet is reuse passwords on multiple sites across the internet. Reusing a password makes you a target for hackers for two reasons:

1. First, let’s say a hacker guesses your password or a website you login to has a security hole and they are somehow able to obtain your username and password. That same hacker, if her or she is smart, will at least try that same username and password combo on other popular sites. Maybe they got your password through a flaw on a small time cooking recipe site, not big deal right? But if you used that same combo for your bank account, you could quickly be in financial trouble!

2. If you only had to worry about one hacker, that would be one thing. But today, hackers are just as well connected across the internet as any of us are. Your one stolen password will almost certainly end up complied into a massive, mindbogglingly large list of passwords stolen from millions of users across thousands of websites. Maybe the one person who figured out your one password will be a bit lazy. Maybe they’ll only try a few sites and give up. Once your password gets into one of these massive lists, you’ll have an entire army of hackers, and their special automated tools, trying your password on every site. Between new hackers coming along and new automatic tools that make use of these lists, you’ll never be safe using that same username and password combo again.

With all the scariness surrounding passwords and hackers, what can you do to protect yourself?

Well, one thing we highly recommend is that you stop reusing password across different sites. This sounds hard, right? It means you’ll need a different for every site you visit. The way to do this without it become a chore is to use a password manager like 1Password or Last Pass. These programs help you store your passwords securely on your computer and help suggest new passwords for every site you visit. Often times, these programs will pop up like magic and help you fill in your unique password for every site you visit. Not only are you more secure, logging in to site becomes easier as well.

Another thing we recommend you do is check to see if any of your previous passwords are in any of these giant list hacker compile. Previously, the easier way to do this was to go to haveibeenpwned.com. But now, Google has stepped in and has an even easier solution. Google’s new Password Checkup extension for their Chrome web browser makes it so you don’t even need to do the checking yourself. Just install the extension located here (https://chrome.google.com/webstore/detail/password-checkup/pncabnpcffmalkkjpajodfhijclecjno) and it will run in the corner of your window and do your checking for you. Whenever it sees you using a password that has been is part of one of those giant hacker password lists it will alert you to the danger and ask if you want to use a different password.

Staying safe on the internet isn’t always easy what with so many bad actors out there hoping to spot even the smallest slip up. But using tools like Password Managers and this new Password Checkup extension Google has released will help you keep your passwords out of hackers’ hands.

If you think you have been hacked, or you think your computer might have caught a virus, bring it over to Computer Repair in Tyler. We have the tools to give it a clean bill of health. Even better, all month long we are offering our virus removal service for free when you come in to have other computer work done. See our video below for more details:

Today is Safer Internet Day! One of the most dangerous things you can do on the internet is reuse passwords on multiple sites across the internet. Reusing a password makes you a target for hackers for two reasons:

1. First, let’s say a hacker guesses your password or a website you login to has a security hole and they are somehow able to obtain your username and password. That same hacker, if her or she is smart, will at least try that same username and password combo on other popular sites. Maybe they got your password through a flaw on a small time cooking recipe site, not big deal right? But if you used that same combo for your bank account, you could quickly be in financial trouble!

2. If you only had to worry about one hacker, that would be one thing. But today, hackers are just as well connected across the internet as any of us are. Your one stolen password will almost certainly end up complied into a massive, mindbogglingly large list of passwords stolen from millions of users across thousands of websites. Maybe the one person who figured out your one password will be a bit lazy. Maybe they’ll only try a few sites and give up. Once your password gets into one of these massive lists, you’ll have an entire army of hackers, and their special automated tools, trying your password on every site. Between new hackers coming along and new automatic tools that make use of these lists, you’ll never be safe using that same username and password combo again.

With all the scariness surrounding passwords and hackers, what can you do to protect yourself?

Well, one thing we highly recommend is that you stop reusing password across different sites. This sounds hard, right? It means you’ll need a different for every site you visit. The way to do this without it become a chore is to use a password manager like 1Password or Last Pass. These programs help you store your passwords securely on your computer and help suggest new passwords for every site you visit. Often times, these programs will pop up like magic and help you fill in your unique password for every site you visit. Not only are you more secure, logging in to site becomes easier as well.

Another thing we recommend you do is check to see if any of your previous passwords are in any of these giant list hacker compile. Previously, the easier way to do this was to go to haveibeenpwned.com. But now, Google has stepped in and has an even easier solution. Google’s new Password Checkup extension for their Chrome web browser makes it so you don’t even need to do the checking yourself. Just install the extension located here (https://chrome.google.com/webstore/detail/password-checkup/pncabnpcffmalkkjpajodfhijclecjno) and it will run in the corner of your window and do your checking for you. Whenever it sees you using a password that has been is part of one of those giant hacker password lists it will alert you to the danger and ask if you want to use a different password.

Staying safe on the internet isn’t always easy what with so many bad actors out there hoping to spot even the smallest slip up. But using tools like Password Managers and this new Password Checkup extension Google has released will help you keep your passwords out of hackers’ hands.

If you think you have been hacked, or you think your computer might have caught a virus, bring it over to Computer Repair in Tyler. We have the tools to give it a clean bill of health. Even better, all month long we are offering our virus removal service for free when you come in to have other computer work done. See our video below for more details:


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Why Your Mac Needs Antivirus Software

It’s a common thought that Mac users do not require antivirus like their Windows PC user counterparts. However, the climate for this statement is everchanging in the digital age we are in today.

The two main reasons Macs are considered more secure:

  • MacOS is a Unix-based operating system and is sandboxed.
  • There are fewer Macs being used than Windows PC.

Macs can get infected but it is much harder for the virus to spread to the heart of the machine. The recent growth of the web and the ever-increasing popularity of the cloud has changed the landscape for possible threats. Although it is harder to target Macs, and the number of users is a lot smaller than other brands of computers, there are still some viable reasons to look into a good Mac Antivirus Software. Malwarebytes reported in March of 2018 that malware grew more than 270 percent back in 2017. That being said, Windows 8 and 10 are the most secure Windows updates ever, and criminals are starting to take not that maybe it would serve them well to target Mac users more frequently. Mac users need to be made aware that they can, in fact, infect Windows users, especially in a shared network corporate environment. If a Mac user downloads a file with a PC virus, and that file is given to another user it could very well still have the virus code within it. Another issue is that mail can be infected and then forwarded to a Windows machine without the Mac user even noticing. Some Mac users even run macOS and Windows side by side using Bootcamp or other virtual machine solution.

Signs your Mac has a virus:

  • Your Mac suddenly starts running very slowly or applications lag much more than they usually do.
  • You see ads pop up on your Mac Randomly.
  • Websites you visit show ads that are unconnected with your usual browsing history.
  • You find software such as browser toolbars that you didn’t install yourself.
  • Websites that don’t usually have ads start to display banners on them.

Macs are great machines that have a lot of built-in methods for keeping you secure. Criminals are shifting their tactics and times are changing. It’s best to keep your computer and the computers around you as secure as possible. Here is a list of anti-virus software that Mac users can look into:

  • Intego Mac Internet Security X9
  • Bitdefender Antivirus for Mac
  • Norton Security for Mac
  • Sophos Antivirus for Mac
  • Avira Antivirus for Mac


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Importance of Virus Removal in 2019

As you may have seen, we are offering a FREE Virus Removal with any computer repair service this week. The reason for such a massive deal is because of the increasing issue of personal computer security. Every password that is used, every site that has been visited, is a log of your personal data. Recently, personal data has been exploited by scammers and hackers who do not seek the interest of you.

As a service of Tyler, ETV Software’s Computer Repair – our retail portion of ETV Software – we have the important responsibility of keeping your computer as secure as possible.

Knowing the risks that you are taking when you suspect that your computer has been infected while NOT getting a virus removal from an Accredited business can cost you in the long run. How you may ask? Here are a few reasons why viruses are your worst enemy:

1. Loss of Data/Information

One of the most prominent issues that seem to happen when viruses infect your computer is that they can delete your important documents or files. This actually happens more than you think. And oftentimes, users don’t even realize it. Until they do… Protecting your personal files for work, college, or even family memories can be lost due to a virus on your computer.

2. Leaked Data/Information

It’s the information age. Personal data is being bought and sold. In the event that your data gets leaked, it’s very hard to “un-leak” it. Everything that is written on the internet isn’t written in pencil – it’s written in ink. Every time that you take a video, a picture, or even send a text message, that information gets stored somewhere. And, as you have seen in recent news, that information can get leaked. Viruses are built with malicious intent. Whether it’s to illegally gather your information to sell to agencies or if it’s to simply create chaos in someone’s life, viruses serve no other purpose than to destroy. This is why it’s important to take your computer to your local computer repair shop to ensure that you are protected.

3. Interference with Usability/Efficiency

Nothing is more annoying than a slow computer. Viruses, outside of the huge issues they can cause, are simply anger-inducing. Speed up your workflow to hit that deadline by simply getting a virus removal. We recommend, at least, monthly professional virus removals by a computer repair professional in order to ensure that you’re working as safely and efficiently as possible.

4. Lawsuits

If you own a business with the exchange of information, leaked or lost data can have severe consequences. These consequences have been shown to affect companies like Equifax and Facebook have also been under scrutiny for their leaked data. Lawsuits can totally sink small to mid-sized businesses so it’s important to keep your computers virus free!


FBI's Urgent Warning: Reset Your Routers Now

The Federal Bureau of Investigation had an urgent warning to Americans on May 25, 2018 – reset your routers. The FBI officially stated that, “Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.”

VPNFilter malware is apparently being used by these hackers which spot the holes within certain routers. VPNFilter is used to collect information on civilians and businesses alike, and have the power to shut down routers at a moment’s notice.

What does all of this mean to you?

You need to unplug your router for at least 30 seconds. It’s important to unplug the router from the wall outlet with a surge protector, not from the device itself, or you could risk a surge causing your device to be destroyed.

As always, if you need help with this, or if you think your computer may be infected with malware – call us at 903.858.4383, or send us a Facebook message, and we can help you out.

Though it’s recommended for everyone to reboot your routers, these are the devices that are documented to be officially compromised:

LINKSYS DEVICES:
• E1200
• E2500
• WRVS4400N

MIKROTIK ROUTEROS VERSIONS FOR CLOUD CORE ROUTERS:
• 1016
• 1036
• 1072

NETGEAR DEVICES:
• DGN2200
• R6400
• R7000
• R8000
• WNR1000
• WNR2000

QNAP DEVICES:
• TS251
• TS439 Pro
Other QNAP NAS devices running QTS software

TP-LINK DEVICES:
• R600VPN


Large Number of HP Laptops Shipped With A Keylogger

You wouldn't know it from HP's support page, but a large number of their recent laptops with a rudimentary keylogger embedded within the drivers for their touchpads. Fortunately, this isn't a situation where some virus wormed its way into HP's laptop assembly line. Instead, it looks like a security researcher stumbled upon a long disabled chunk of code that Synaptics, a company that makes laptop touchpads for several vendors, originally used to make sure their new touchpad design was working correctly.

Testing code like this is extremely common on new hardware being tested in the lab. The problem here is that neither HP nor Synaptics thought to remove that testing code from the products they shipped to their end customers. Even though the test code shipped in a dormant state, all it would have taken is one small change to re-enable it. Having code that could be used to spy on users baked into the trusted files that ship with HP laptops could have been a major weak point for hackers to exploit.

HP says that there were no known instances of this code being exploited, but there's really no way for them to be entirely sure. The company has since posted replacement drivers on their support site. Individuals and businesses should go about updating to these newer, fixed drivers as soon as possible.


December Deal of the Month

Computer viruses are a hassle. Plain and simple. Seemingly harmless to some, they can pop-up at a moment's notice and wreak havoc on your computer and your computer's stored information. Oftentimes, these pesky viruses degrade the security of your computer's software performance and can even lock your computer from accessing certain files. Yesterday was National Computer Security Day. A day dedicated to spreading awareness of the up-to-date trickery scammers are using and how to prevent such a problem from happening in the first place.

For our December deal of the month and in light of National Computer Security Day, we’re offering a reduced cost of $89.99 security checkups for all desktop and laptop computers. We’ll give your computer a thorough scan and root out any adware, spyware, viruses, or ransomware that has found its way onto your system. We will also install AVG Malware Bytes (free version) to prevent any further issues with your computer's security.

Just because your computer seems to be acting fine doesn’t mean you are completely secure. Get your Mac or PC checked out today from Computer Repair In Tyler. For more information, call us at 903.858.4383 or email us at info@computerrepairintyler.com

Here is a video of owner Jacky Ouin with ETV Software on CBS 19 talking a little about how important it is to keep your computer secure and some tips and tricks to prevent such a disastrous situation from occurring:


Be Careful With Untrused Microsoft Word Files

Most of us who use Microsoft Word on a regular basis begrudgingly work around its default security settings. We've long grown accustom to doing things like switching a Word window out of its "Protected View" to its normal mode so we can edit documents, for instance. Sometimes, though, Word's normal protections aren't good enough. Last week, security firm Trend Micro reported that one hacking group had found a way to spread viruses through Microsoft Word documents without relying on older tricks like embedding "macro" mini programs in the documents.

This new method exploits Microsoft Word's ability embed other files within a Word document. This ability can be useful for doing things like keeping a live, up-to-date, Excel chart within a Word document, but it apparently can also be used to help infect systems. When someone opens one of these altered Word files, Microsoft Word will connect to an outside server to download and then run a virus application!

This new method of infection is another reminder to not open random Word documents that come to your email inbox. Fortunately, this attack does have some signs that it is about to occur and can be stopped by an alert user. If you ever open a Word document and it pops up a dialog box asking to link to outside files you should click "No" then alert someone with the experience to look into what the file is trying to do.


November Deal of the Month

A lot of computer viruses are loud, destructive things. They often throw up pop up advertisements or drastically affect your system's stability and performance, or lock you out of accessing all your files. But there is another set of computer viruses call keyloggers that try to stay sneaky and quiet so they can watch where you go and what you type on the Internet. They try and take special note of whenever you type something that looks like a username and password so they can send off your login details to hackers.

As part of our Novemember deal of the month, we're offering a reduced cost $89 security checkups for all desktop and laptop computers. We'll give your computer a thorough scan and root out any adware, spyware, viruses, or ransomware that has found its way onto your system.

Just because you computer seems to be acting fine doesn't mean you are completely safe. Get your Mac or PC checked out today, before the holiday season truly begins. For more information, call us at 903.858.4383 or email us at info@computerrepairintyler.com


Time To Patch Your Bluetooth Devices

A security research firm called Armis has release information about a new set of flaws they found and exploited in the Bluetooth wireless protocol. Bluetooth is, of course, the short range wireless system that lets our phones talk to our cars and headphones and fitness trackers. By sending the right signals to devices using standard Linux, Android, and Windows implementations of Bluetooth, researchers at Armis have been able to do everything from listening in on network traffic to installing and running potentially damaging viruses and other applications.

This new vulnerability is especially dangerous because Bluetooth has a range of over 30 feet, meaning anyone with the right equipment might be able to hack your phone or computer as long as they are nearby. Fortunately, these security researchers did the right thing and approached companies like Apple, Microsoft, and Google who make many of the world's Bluetooth using devices and told them about the flaw they found long before they released info about the flaw to the public.

What should you do to prevent this problem affecting your equipment? If you are using Window, or and Android or Apple phone you should make sure you have the latest OS. For iPhones, this is easy since this problem does not affect the current iOS 10. Windows users will likewise almost certainly get a patch. For Android it might be a little harder to find a patch depending on the age of your phone.

If you need help patching your computer or phone or just want to make sure your devices are safe you can stop on by our location at 1331 South Beckahm. You can also give us a call at 903-858-4383 or email us at info@computerrepairintyler.com