Curbside Pick-Up & Drop-Off

Keeping our clients and employees healthy during this crisis is a priority for us at ETV Software's Computer Repair in Tyler. We have taken measures to ensure all surfaces are cleaned and sanitized throughout the day, all computers coming in and going out are sanitized and asked any employee not feeling well to stay home. We want you to know that we will continue to provide services as usual and do everything we can to become part of the solution here in our beloved hometown.

We are open normal business hours, Monday through Friday, 8:00 am to 6:00 pm and by appointment on Saturday & Sunday. In compliance with the CDC and to protect our clients from possible additional exposure, we are offering curbside pick-up and drop-off of your equipment. Please call us at 903.858.4383 and an employee will meet you at your car to assist you.

As always, we are grateful for the opportunity to serve you and doing everything in our power to provide a safe & healthy experience for our valued clients and employees. Please feel free to contact us if you have any questions or concerns.

Windows 7 End of Life

It’s official. Windows 7 updates will no longer be freely supported in less than a year from now. The time to update is now. Why, you may ask? Let’s take a look at everything that could happen when you are running an outdated piece of software:


1. Viruses


This is the most obvious issue. But it’s one of the most important ones. Your Operating System is the heartbeat of your computer.


And if it’s infected with ransomware, it could do a whole lot more than just kill your computer.


If you are storing any passwords that are important, any information of current customers that could violate their privacy rights, then you need to update your computer to the latest OS immediately. No corner is safe.


We recommend that you take it to a professional so that they can back up all of your files so that nothing is lost in the process.


2. Slow, buggy, computer


Another issue is one that everyone hates. Your computer will slow down and make everything that you do much more inefficient.


If you’re worried about it working on your computer, which is older, we have actually seen Windows 10 improve the performance of an older PC than Windows 7.


Windows 10 is lighter and faster.


3. Compatibility issues


Many apps may not perform as well, or at all, once support ends.


In Conclusion


Windows 7 end of life may be coming. But it’s not the end of the world. Bring in your computer to Computer Repair In Tyler today and get 15% off operating system installs.

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Or contact us through our contact form to save! Offer ends 03/29/2019.

    Recent Windows 10 Update Causing Crashes and Endless Reboots

    We’ve been seeing instances of the latest version of Windows 10 causing issues with computers equipped with certain types of SSD solid state drives. The update that was released around the beginning of the month could cause some computers to become stuck in a restart loop or cause some laptops equipped with one of the affected ssds to burn through its battery far more quickly than usual.

    If your desktop or laptop is stuck restarting or is acting funny after doing an update, we can help. For more information, give us a call at 903-858-4383 or bring your computer to 1331 South Beckham and let one of our experienced technicians take a look at it.

    Still Waiting For The Windows Creators Update?

    Are you still waiting on the latest update to Windows 10? The “Creators Update” comes with a variety of new features including an updated Edge web browser, a special high performance Game Mode and new Beam streaming service for gamers, new privacy options, and better security update scheduling, but some computers that Microsoft has seen compatibility issues with won’t automatically perform the update.

    This new update check is intended to protect users with unusual or problematic systems. In the past, we’ve seen Windows 10 update render some people’s computers unusable, but now Microsoft is being more cautious about who gets automatically updated. Of course, if you were looking forward to one of these new features, it can be frustrating if your computer has been blacklisted for one reason or another.

    Computer Repair in Tyler can help you resolve the issues that were blocking Windows from updating and get you access to the latest Windows features sooner. If you’re having trouble with your Mac or PC, give us a call at 903-858-4383, email us at, or stop by our location at 1331 South Beckham between the Big Lots and the gas station.

    Buying a new CPU? You might need a new version of Window

    A little over a year ago, Microsoft announced a new policy where users of the latest generations of Intel and AMD CPUs would no longer receive Windows security updates for older versions of Windows. This means trying to build a system using AMD's latest Ryzen processor will prevent you from getting updates if you try and install Windows 7 or 8.1. Microsoft, of course, wants you to update to Windows 10 and would also like to not have to go on supporting old versions of Windows forever, but by implementing this new policy Microsoft is sure to cause a bit of trouble for those who want or need to run an older version of Windows.

    There is a workaround, for now at least. Microsoft has committed to supporting systems using Intel's 6th generation "Skylake" CPUs as long as you purchase those computers from certain OEMs. That list can be found here.

    Unsure if your computer will continue receiving Windows updates or looking to build a new system and want to see what is and isn't supported? The technicians at Computer Repair in Tyler can help. Give us a call, send us an email, or stop on by our Tyler location at 1331 South Beckham and we'll be happy to help you price a new PC that fits your needs.

    Is My Old Computer Worth Repairing or Fixing?

    See This Old Computer?

    It's a 14 Year Old iMac G4.

    A customer brought this old computer in for us to recover his data from the hard drive. Since we work on out-of-warranty Apple machines, we were able to help him with his problem. The computer was completely dead, but we were able to retrieve all of the data from the hard drive so that he could easily transfer the data to his new machine.

    You may be asking yourself, "how do I know if my old computer is worth repairing or fixing?". There are several things to consider:

    • Q: How old is your computer and how is it configured?
    • A: You probably already know how old your computer is, but we can take a look at it and determine the configuration and scope of the repair.
    • Q: How much are new computers selling for?
    • A: We can let you know how much a repair would be for your old computer, and offer to find costs for new computers so that you can have options. Many times, we do the leg work and find new computers for customers.
    • Q: How much is the diagnostic or repair cost?
    • A: We will throw our diagnostic fee out the window if you decide to let us do the work.
    • Q: How long will the repair take?
    • A: We have very fast turnover on most computer repairs. Many times, our customers are surprised how quickly we are able to get their computer back to them or find a new one.
    • Q: How soon do I need my old computer running?
    • A: We would imagine you need it soon, and that is why we are so punctual.
    • Q: How soon do I need a new computer if my old computer is unrepairable?
    • A: Again, we know having a working computer is paramount to almost everyone - we can help you find exactly what you want affordably and quickly.

    At Computer Repair in Tyler, we can take a look at ANY machine, new or old, and offer solutions and recommendations for what you should do next. Most people replace or upgrade computers every 3-5 years on average. If your computer is older than that, then it may not have the most current hardware features to make repairing worth while. If your computer is running old versions of Windows or macOS, then Microsoft and Apple may have possibly stopped supporting those versions. Currently, Windows XP is no longer supported and extended support for Windows Vista will end on April 11, 2017. Additionally, Apple's only supported versions of macOS are OS X El Capitan and macOS Sierra, which was just released a couple of months ago this year. If you are running unsupported operating systems on your old computer, and it can be upgraded to a current version, your system's performance may benefit from an upgraded operating system. In that case, you should bring it into us for the upgrade.

    If you are wondering what you should do with that old computer at your home or office, give us a call at (903)858-4383. Additionally, you can fill out our contact form to start your information gathering process. We respond to all requests very quickly! If you just want to stop by, we are open from 8:00 - 6:00 every weekday, and we are centrally located in Tyler on South Beckham close to the hospitals.


    Prepare Your Mac for MacOS Sierra

    On September 20th, 2016 Apple will release it's new operating system, MacOS Sierra. There will be several new features included in the upgrade including Siri integration, optimized storage via iCloud Drive, a universal clipboard, and auto unlock via Apple Watch and Apple Pay. MacOS Sierra will be a free upgrade to current Mac users and will be available in the Mac App Store.

    Not all machines will be able to install the new operating system. According to Apple, the cutoff sits at models that were released in late 2009 and later. With the release of MacOS Sierra nearing, here are some things you can do to make sure your Mac is ready to take the leap:

    1. Check to see if your Mac makes the cut
      • The very first thing to do is to see if your system is compatible with the MacOS Sierra upgrade. If your Mac is from early 2009 or earlier, you will not be able to enjoy the new upgrade. According to Apple, "All Macs introduced in 2010 or later are compatible. MacBook and iMac computers introduced in late 2009 are alsocompatible."

        About this Mac
      • The models that will be compatible are:
        • MacBook: late 2009 and later
        • MacBook Air: 2010 and later
        • MacBook Pro: 2010 and later
        • iMac: late 2009 and later
        • Mac Mini: 2010 and later
        • Mac Pro: 2010 and later
      • To find what year your computer was introduced, click the Apple in the upper-left corner and click About This Mac. Under your current OS, which will be displayed at the top of the window, you will see the year of your model next to the model name.
    2. Make sure you have room
      • There have been no official releases regarding the size of MacOS Sierra download, but Apple has been successful in continuing to shrink the size of the installer packages in recent years. OS X Yosemite was about 8GB, El Capitan was just over 6GB, and the public beta for Sierra sits just under 5GB.
      • Delete old apps or files you don't need or use, or move some files and folders to the cloud via iCloud Drive or any other preferred cloud storage service you may use.
    3. Back up your Mac
      • Before performing major upgrades like installing a new OS, backing up your system to protect your data is always a safe practice. In the event that something goes wrong during the installation process, you won't lose important files, photos and music if you have successfully backed up your machine. Macs include a tool called Time Machine, which makes backing up simple and easy.

    Of course, Computer Repair in Tyler is always here to help you with installing MacOS Sierra, or any other software and system upgrades you are unsure about. Click here to see current upgrade alerts and a comprehensive list of software we can help you safely install. Call us at (903)858-4383 if you would like to schedule a time to bring your machine in to one of our expert technicians. We also offer on-site work if you are unable to make it to our storefront location on 1331 South Beckham Avenue, Tyler, TX.