Curbside Pick-Up & Drop-Off

Keeping our clients and employees healthy during this crisis is a priority for us at ETV Software's Computer Repair in Tyler. We have taken measures to ensure all surfaces are cleaned and sanitized throughout the day, all computers coming in and going out are sanitized and asked any employee not feeling well to stay home. We want you to know that we will continue to provide services as usual and do everything we can to become part of the solution here in our beloved hometown.

We are open normal business hours, Monday through Friday, 8:00 am to 6:00 pm and by appointment on Saturday & Sunday. In compliance with the CDC and to protect our clients from possible additional exposure, we are offering curbside pick-up and drop-off of your equipment. Please call us at 903.858.4383 and an employee will meet you at your car to assist you.

As always, we are grateful for the opportunity to serve you and doing everything in our power to provide a safe & healthy experience for our valued clients and employees. Please feel free to contact us if you have any questions or concerns.


When Your Tech Devices Get The Sniffles

Computers require treatment for illnesses, just like humans!

It's the holiday season! And for some, that isn't a good thing. The flu and colds are spreading and so are computer viruses. According to Enigma Software Group, on the upwards of 99.2% of computers get infected with malware. Specifically, between Black Friday and Christmas.
 

This is not a coincidence. Online traffic between Black Friday and Christmas increases during this time each year. And so do viruses both in the real-world and on the internet. Scammers know that many people will fall for their fake advertisements. These scams can generate more complications than one unassuming online shopper may expect. From identity theft to crashing your personal computer, these viruses are serious business.

Luckily, there are preventative measures that can help reduce the likelihood of getting a virus.
 
  • Don't click on links within your emails.
  • Don't click on advertisements. (Outside of Facebook/Instagram)
  • Call your local computer repair company for more information if you are unsure.
And that includes us. We will be happy to assist you in guiding you to safer shores. Don't worry if your computer is infected. We can help you out.
 
If your computer is becoming clunkier by the minute, feel free to call us at (903) 531-0377. We're here to help. Hope you had a Happy Holiday and have a Happy New Year!

Large Number of HP Laptops Shipped With A Keylogger

You wouldn't know it from HP's support page, but a large number of their recent laptops with a rudimentary keylogger embedded within the drivers for their touchpads. Fortunately, this isn't a situation where some virus wormed its way into HP's laptop assembly line. Instead, it looks like a security researcher stumbled upon a long disabled chunk of code that Synaptics, a company that makes laptop touchpads for several vendors, originally used to make sure their new touchpad design was working correctly.

Testing code like this is extremely common on new hardware being tested in the lab. The problem here is that neither HP nor Synaptics thought to remove that testing code from the products they shipped to their end customers. Even though the test code shipped in a dormant state, all it would have taken is one small change to re-enable it. Having code that could be used to spy on users baked into the trusted files that ship with HP laptops could have been a major weak point for hackers to exploit.

HP says that there were no known instances of this code being exploited, but there's really no way for them to be entirely sure. The company has since posted replacement drivers on their support site. Individuals and businesses should go about updating to these newer, fixed drivers as soon as possible.


December Deal of the Month

Computer viruses are a hassle. Plain and simple. Seemingly harmless to some, they can pop-up at a moment's notice and wreak havoc on your computer and your computer's stored information. Oftentimes, these pesky viruses degrade the security of your computer's software performance and can even lock your computer from accessing certain files. Yesterday was National Computer Security Day. A day dedicated to spreading awareness of the up-to-date trickery scammers are using and how to prevent such a problem from happening in the first place.

For our December deal of the month and in light of National Computer Security Day, we’re offering a reduced cost of $89.99 security checkups for all desktop and laptop computers. We’ll give your computer a thorough scan and root out any adware, spyware, viruses, or ransomware that has found its way onto your system. We will also install AVG Malware Bytes (free version) to prevent any further issues with your computer's security.

Just because your computer seems to be acting fine doesn’t mean you are completely secure. Get your Mac or PC checked out today from Computer Repair In Tyler. For more information, call us at 903.858.4383 or email us at info@computerrepairintyler.com

Here is a video of owner Jacky Ouin with ETV Software on CBS 19 talking a little about how important it is to keep your computer secure and some tips and tricks to prevent such a disastrous situation from occurring:


September Deal of the Month: Cool Down And Get Your Laptop Screen Fixed For Less

Cool Down This Month at Computer Repair in Tyler

Laptop Screen Repairs | September Deal of the Month

At Computer Repair in Tyler, we're looking forward to the start of fall. With it will (hopefully!) come cool temperatures. To celebrate, we'd like to help you cool off as well by helping you sooth your anger at damaging your laptop's screen. During September, our deal on laptop screen repairs will make it very affordable for you to get that laptop fixed. Whether it just happened, or you've been putting it off for a while, our technicians can get the job done for you. We use factory-sold replacements and OEM parts for our laptop screen repairs and all of our other services. This ensures you get the best replacement and the best work at the best price. We are one of the only full-scale computer repair shops in East Texas that offers to repair cracked laptop screens.

Discounted Services Include:

  • Laptop Screen Repairs starting as low as $59.95 + 10% off the cost of parts!
    • Touchscreen Repairs start at $69.95 + 10% off the cost of parts!
    • Apple Screen Repairs start at $99.95 + 10% off the cost of parts!
      • Apple products must be out-of-warranty for us to work on them

Call Us at (903)858-4383 For More Information OR...

Fill Out Our Convenient Online Contact Form to Get Your Laptop Screen Repair Started!

We respond to all online requests quickly and efficiently. If you are in the area and have questions, simply drop by our storefront location on South Beckham Avenue between the Big Lots and the gas station.


Leave Us A Review

Starting August 15, if you have your laptop or desktop repaired with us and leave us a review with Google or Facebook when you come to pick your computer up, we'll give you a free $5 gift card to one of multiple nearby eateries. For just an extra minute or two of your time your next meal could be on us! Even better, everyone who leaves us a review when picking up their computer between August 15th and September 1st will be entered to win a $50 visa gift card!

We have two great specials going on right now:

  • Let us help you upgrade your Mac or PC laptop or desktop to a ultra fast SSD drive and save 10% on the cost of the drive itself and on the installation and copying of your files from your old drive. This is a great way to save some money and one of the best ways to bring a new sense of speed to your computer.
  • If you are a student or faculty at any local school or college, you can get 20% off the cost of any parts needed to repair your Mac or PC. This can save you a decent amount when it comes to more costly repairs like fixing a touch screen laptop or replacing a dead graphics card.

For a limited time, you can take advantage of these two deals, or any of our other services such as virus removal or software upgrades, and receive your free gift card for leaving us an in-store review. And, of course, if you leave us that review you'll be entered into our end of month drawing as well. With a little luck, you could save big on your next computer repair or upgrade.

For more information, stop by our shop at 1331 South Beckham, Tyler Texas, 75701. We're near the hospitals between the gas station and the Big Lots. You can also call us at 903-858-4383 or email us at info@computerrepairintyler.com


Laptop Screen Repairs

Get Lucky This Month at Computer Repair in Tyler

Laptop Screen Repairs | March Deal of the Month

St. Patrick's Day is nearly upon us, and we want to help bring a little Luck of the Irish your way - if you've dropped your laptop and cracked the screen, we've got a deal for you to take advantage of this month! During March, our laptop screen repairs will make it very affordable for you to get that laptop fixed. Whether it just happened, or you've been putting it off for a while, our technicians can get the job done for you. We use factory-sold replacements and OEM parts for our laptop screen repairs and all of our other services. This ensures you get the best replacement and the best work at the best price. We are one of the only full-scale computer repair shops in East Texas that offers to repair cracked laptop screens.

Discounted Services Include:

  • Laptop Screen Repairs starting as low as $59.95 + 10% off the cost of parts!
    • Touchscreen Repairs start at $69.95 + 10% off the cost of parts!
    • Apple Screen Repairs start at $99.95 + 10% off the cost of parts!
      • Apple products must be out-of-warranty for us to work on them

Call Us at (903)858-4383 For More Information OR...

Fill Out Our Convenient Online Contact Form to Get Your Laptop Screen Repair Started!

We respond to all online requests quickly and efficiently. If you are in the area and have questions, simply drop by our storefront location on South Beckham Avenue in midtown - right down the street from Trinity Mother Frances and ETMC. We have expert technicians on-site available to assist you in person.

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