Help Computer Repair in Tyler and Express Employment Provide Food To The Needy

For our June Deal of the Month, we are participating in the Express Employment food drive!

If you bring a minimum of 8 canned goods to our offices, we will be offering $20 OFF on all Virus Removal & Malware Scans.

For this month, we want to give our customers the opportunity to make a difference in someone else’s life while also doing something that needs to be done on a routine basis.

We are seeing record highs of viruses and malware this year, and it’s important for everyone to make sure their data is not being breached.

This offer applies to all non-commercial retail clients. Offer ends June 30th. Call or see our store for details!

FBI's Urgent Warning: Reset Your Routers Now

The Federal Bureau of Investigation had an urgent warning to Americans on May 25, 2018 – reset your routers. The FBI officially stated that, “Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide.”

VPNFilter malware is apparently being used by these hackers which spot the holes within certain routers. VPNFilter is used to collect information on civilians and businesses alike, and have the power to shut down routers at a moment’s notice.

What does all of this mean to you?

You need to unplug your router for at least 30 seconds. It’s important to unplug the router from the wall outlet with a surge protector, not from the device itself, or you could risk a surge causing your device to be destroyed.

As always, if you need help with this, or if you think your computer may be infected with malware – call us at 903.858.4383, or send us a Facebook message, and we can help you out.

Though it’s recommended for everyone to reboot your routers, these are the devices that are documented to be officially compromised:

• E1200
• E2500
• WRVS4400N

• 1016
• 1036
• 1072

• DGN2200
• R6400
• R7000
• R8000
• WNR1000
• WNR2000

• TS251
• TS439 Pro
Other QNAP NAS devices running QTS software

• R600VPN

Recent Windows 10 Update Causing Crashes and Endless Reboots

We’ve been seeing instances of the latest version of Windows 10 causing issues with computers equipped with certain types of SSD solid state drives. The update that was released around the beginning of the month could cause some computers to become stuck in a restart loop or cause some laptops equipped with one of the affected ssds to burn through its battery far more quickly than usual.

If your desktop or laptop is stuck restarting or is acting funny after doing an update, we can help. For more information, give us a call at 903-858-4383 or bring your computer to 1331 South Beckham and let one of our experienced technicians take a look at it.

Computer Repair in Tyler Celebrates 10 Years In Business

This month, at ETV Software and Computer Repair in Tyler, we are celebrating our 10th year of business. For ten years, we’ve been helping the people and businesses of East Texas with everything from computer repair and data recovery to network and server installation to website and print design services.

To celebrate our 10 year mark, we are offering 15% off most of our computer repair services. This includes things like laptop screen repair, data backup, virus removal, and more.

In order to take advantage of this special 10 year anniversary offer, just mention that you saw it here on our website. And be sure and look out for more offers coming this month!

Your computer has a virus, but it might not be your fault

In the past, you would get a computer virus one of two main ways. Either the virus maker would build a virus complex enough to dial up your computer through the internet itself, or they would attach their virus to an email message and let your email spread the virus for them. Now, though, virus makers are increasingly turning to a new method to spread their virus. This method, called a supply chain attack, skips the complexity of having the virus do its own network access and skips the heavily defended email route. Instead, virus writers are gaining access to update servers that belong to popular applications and replacing the legitimate version of an app with a copy that has a virus embedded inside. What tends to happen is that back on your computer your application sees that a new version is ready to download and does so automatically.

The end result? You and millions of others using well known, trusted applications can suddenly wind up with a virus through no fault of your own. So, what can you do about it? Well, the standard defense of running an antivirus program will help some. You might still get infected, but hopefully your antivirus of choice will update its list of known viruses and quickly quarantine the infected program. Another thing you can do is turn off automatic updating on the applications you use. Sure, you might not get the latest and greatest updates on day one, but it might be worth it to avoid potential first day viruses.

Think your computer has already been infected with a virus or what help securing your computer against these new "supply chain" type attacks? Computer Repair in Tyler can help! Not only can we scan your computer for viruses, we can install a good antivirus application on your computer and help you adjust other settings to make your computer more resilient to attacks.

April Deal of the Month

It’s tax season. Your computer isn’t working the way it should. Instead of fixing it, you contemplate spending most of your money on a new computer. Money that could have gone to something you really want, or perhaps even investing in savings for early retirement. The boundaries are endless.

So this month, we are offering 15% off of Data Recovery & Virus Removal with the mention of this advertisement. Malware will slow down any computer and no computer is safe anymore. Macs, PCs, you name it. But there’s no need to worry. Come to Computer Repair In Tyler at ETV Software and we will help!

March Deal of the Month: 10% Off Screen Repair

March Madness? Well, just about anyone would be mad if the screen on the laptop gets broken. This month, bring your broken screen to us and we'll give you a 10% discount on swapping it out for a new, working screen.

While you are at our 1331 South Beckham location, be sure and ask about our Virus Removal and Data Backup services. We can help you make sure your computer runs right and create a backup of your files while your new screen makes its way to us.

Have questions? Call us at 903.858.4383 or email us at

February Deal of the Month

In support of the American Heart Association for National Heart Month, we will give you 10% off all Hard Drive services with a donation of $10 or more. To be eligible, you will need to provide the donation at the front desk when you bring your computer in for Hard Drive related issues.

A donation box will be available in our front offices where you will need to donate. And don’t worry, 100% of the proceeds will go to the AHA at the end of the month. Just like a heart to your body, a hard drive is the core to your computer. Both need to be properly maintained to provide support the whole.

Keep it healthy.

Deal of Month: Screen Repair and Virus Removal Combo!

Tired of looking at that crack on your screen? Bring it in to Computer Repair in Tyler and we will give you a complementary $30 off on our removal of virus and malware services.

These damage to your screen are susceptible to even further complications for your computer as time passes. Don’t wait any longer. Drop your computer off at Computer Repair in Tyler/ETV Software today and save BIG on our virus and malware removal services.

Today, there are more and more worries to be had with viruses and malware infecting your computer without you ever knowing it’s there. Malware can spy on your files and access secret passwords that could compromise your identity. We can remove these pesky complications with our premier virus and malware removal system. Call us today for a free quote on your laptop screen and ask about our Deal of the Month at Computer Repair in Tyler.


When Your Tech Devices Get The Sniffles

Computers require treatment for illnesses, just like humans!

It's the holiday season! And for some, that isn't a good thing. The flu and colds are spreading and so are computer viruses. According to Enigma Software Group, on the upwards of 99.2% of computers get infected with malware. Specifically, between Black Friday and Christmas.

This is not a coincidence. Online traffic between Black Friday and Christmas increases during this time each year. And so do viruses both in the real-world and on the internet. Scammers know that many people will fall for their fake advertisements. These scams can generate more complications than one unassuming online shopper may expect. From identity theft to crashing your personal computer, these viruses are serious business.

Luckily, there are preventative measures that can help reduce the likelihood of getting a virus.
  • Don't click on links within your emails.
  • Don't click on advertisements. (Outside of Facebook/Instagram)
  • Call your local computer repair company for more information if you are unsure.
And that includes us. We will be happy to assist you in guiding you to safer shores. Don't worry if your computer is infected. We can help you out.
If your computer is becoming clunkier by the minute, feel free to call us at (903) 531-0377. We're here to help. Hope you had a Happy Holiday and have a Happy New Year!