The popular Windows cleanup utility CCleaner recently got hacked and for a time was actually spreading a virus to anyone who downloaded it from its official site. Hackers managed to slip in a virus into version 5.3 of CCleaner. This version was the one being offered by parent company Piriform from August 15 through September 12th. Given that millions of people use CCleaner, its possible that this hack affected thousands, if not millions of users.

We have seen this kind of thing happening a lot more in recent years. Hackers manage to slip their code into legitimate applications before they are released or they gain access to a popular application’s download servers and swap out the normal download for one that is actually a virus that sorta looks like the application a user was expecting to install. These kinds of hacks are especially dangerous since more and more applications these days are able to auto update themselves to the latest version in order to provide new features and, ironically, security fixes. We even saw this with a version of the Apple Mac version of the popular video encoding utility Handbrake a few months back.

If you installed CCLeaner within the past few weeks, your best bet is to either run an up-to-date virus scanner on your system or, if you can, restore from a backup that you made before you installed version 5.3 of CCleaner. If you are still having problems or are not sure you successfully removed the virus you can always bring your desktop or laptop by our offices at 1331 South Beckham in Tyler just south of the hospitals. We can help you with this specific virus or give your computer a general checkup to help you find out why it is acting strangely.

You can also contact us by email at info@computerrepairintyler.com or call us at 903-858-4383.

Google has announced that Chrome will start refusing to auto play annoying videos and ads come January 1st, 2018. With any luck, this will mean it might be just a little safer to keep the sound turned up on your computer and you’ll have less pages blaring music or advertisements at you with out your permission. Along with Google’s plan to eliminate unskippable ads sometime next year and it kinda feels like maybe Google is coming around on make its video products more friendly for consumers.

Only time will tell, of course, whether these blocks and good moves stay in place long term, but for now, the future look like it will be a little less annoying.

Time To Patch Your Bluetooth Devices

Tuesday, 12 September 2017 by

A security research firm called Armis has release information about a new set of flaws they found and exploited in the Bluetooth wireless protocol. Bluetooth is, of course, the short range wireless system that lets our phones talk to our cars and headphones and fitness trackers. By sending the right signals to devices using standard Linux, Android, and Windows implementations of Bluetooth, researchers at Armis have been able to do everything from listening in on network traffic to installing and running potentially damaging viruses and other applications.

This new vulnerability is especially dangerous because Bluetooth has a range of over 30 feet, meaning anyone with the right equipment might be able to hack your phone or computer as long as they are nearby. Fortunately, these security researchers did the right thing and approached companies like Apple, Microsoft, and Google who make many of the world’s Bluetooth using devices and told them about the flaw they found long before they released info about the flaw to the public.

What should you do to prevent this problem affecting your equipment? If you are using Window, or and Android or Apple phone you should make sure you have the latest OS. For iPhones, this is easy since this problem does not affect the current iOS 10. Windows users will likewise almost certainly get a patch. For Android it might be a little harder to find a patch depending on the age of your phone.

If you need help patching your computer or phone or just want to make sure your devices are safe you can stop on by our location at 1331 South Beckahm. You can also give us a call at 903-858-4383 or email us at info@computerrepairintyler.com

laptop screen repairs

Cool Down This Month at Computer Repair in Tyler

Laptop Screen Repairs | September Deal of the Month

At Computer Repair in Tyler, we’re looking forward to the start of fall. With it will (hopefully!) come cool temperatures. To celebrate, we’d like to help you cool off as well by helping you sooth your anger at damaging your laptop’s screen. During September, our deal on laptop screen repairs will make it very affordable for you to get that laptop fixed. Whether it just happened, or you’ve been putting it off for a while, our technicians can get the job done for you. We use factory-sold replacements and OEM parts for our laptop screen repairs and all of our other services. This ensures you get the best replacement and the best work at the best price. We are one of the only full-scale computer repair shops in East Texas that offers to repair cracked laptop screens.

Discounted Services Include:

  • Laptop Screen Repairs starting as low as $59.95 + 10% off the cost of parts!
    • Touchscreen Repairs start at $69.95 + 10% off the cost of parts!
    • Apple Screen Repairs start at $99.95 + 10% off the cost of parts!
      • Apple products must be out-of-warranty for us to work on them

Call Us at (903)858-4383 For More Information OR…

Fill Out Our Convenient Online Contact Form to Get Your Laptop Screen Repair Started!

We respond to all online requests quickly and efficiently. If you are in the area and have questions, simply drop by our storefront location on South Beckham Avenue between the Big Lots and the gas station.

Leave Us A Review

Monday, 14 August 2017 by

Starting August 15, if you have your laptop or desktop repaired with us and leave us a review with Google or Facebook when you come to pick your computer up, we’ll give you a free $5 gift card to one of multiple nearby eateries. For just an extra minute or two of your time your next meal could be on us! Even better, everyone who leaves us a review when picking up their computer between August 15th and September 1st will be entered to win a $50 visa gift card!

We have two great specials going on right now:

  • Let us help you upgrade your Mac or PC laptop or desktop to a ultra fast SSD drive and save 10% on the cost of the drive itself and on the installation and copying of your files from your old drive. This is a great way to save some money and one of the best ways to bring a new sense of speed to your computer.
  • If you are a student or faculty at any local school or college, you can get 20% off the cost of any parts needed to repair your Mac or PC. This can save you a decent amount when it comes to more costly repairs like fixing a touch screen laptop or replacing a dead graphics card.

For a limited time, you can take advantage of these two deals, or any of our other services such as virus removal or software upgrades, and receive your free gift card for leaving us an in-store review. And, of course, if you leave us that review you’ll be entered into our end of month drawing as well. With a little luck, you could save big on your next computer repair or upgrade.

For more information, stop by our shop at 1331 South Beckham, Tyler Texas, 75701. We’re near the hospitals between the gas station and the Big Lots. You can also call us at 903-858-4383 or email us at info@computerrepairintyler.com

August Deal of the Month

Tuesday, 08 August 2017 by

Like Gawking Geeks reported recently, now more than ever there are some great reasons to upgrade your computer with an SSD.

These Solid State Drives do away with the spinning disks we’ve used in our Hard Disk Drives for decades, and instead store data on super fast Flash RAM similar to that you find in a portable USB Thumb Drive. The benefits of upgrading an SSD are numerous. They are many times faster and will greatly accelerate your computer’s startup time and speed up your application launch times.

They are also more durable. With a normal Hard Drive, any number of things can go wrong. The motor that spins the disks can go bad. The super accurate servos that control the multiple delicate read/write heads can die. The disks themselves can become unbalanced or scratches during a drop. SSDs suffer none of these drawbacks.

For the last few years SSDs were an up and coming thing. They were both too expensive and held too little data to be worth buying for most computer users. But these days storage size increases are skyrocketing and prices are dropping, both of which are finally making SSDs affordable for use in the average computer.

For the month of August, Computer Repair in Tyler is offering a 10% discount on the purchase and installation of an SSD for your desktop or laptop. Even better, we’re applying that same discount to moving your data from your slow Hard Disk Drive over to your new SSD. You’ll notice an immediate difference, and with our Deal of the Month, you’ll save some money too!

You can find us at 1331 South Beckham in the shopping center near the hospitals between the gas station and the Big Lots. If you have questions about this deal or any computer repair issue, give us a call at 903-858-4383 or email us at info@computerrepairintyler.com.

New Mac Virus Discovered

Tuesday, 25 July 2017 by

“Macs don’t get viruses” has been a sort of unspoken rule for years, but it hasn’t ever really been true. Certainly, there have been less viruses for Macs over the long term, and far fewer that spread as far and wide as some of the more damaging Windows viruses, but yesterday, another example of a Mac Virus surfaced.

This virus, a variant of a previous Mac virus called Fruitfly has managed to evade both anti-virus programs and Apple’s own limited built in virus protections for years. It is able to take screenshots, record keystrokes (and thus passwords!), and even access the webcam on Macs that have one. You can read more about this Virus and how it was discovered here.

Fortunately, now that this virus variant has been discovered it is being added to the databases of popular antivirus applications. That said, if your Mac is acting funny, it’s possible it could be infected by some virus or malware. At Computer Repair in Tyler, we have the latest virus scanning tools and can diagnosis even the oddest or most elusive problems.
If you need help with your Mac or PC, give us a call today at 903-858-4383, email us at info@computerrepairintyler.com, or stop on by at 1331 South Beckham next to the gas station near the hospitals.

Last month, the world saw the release and spread of a much higher than normal number of viruses and spyware programs. Most notably, the dangerous ransomware known as “WannaCry” infected and locked users out of hundreds of thousands of computers in only a few days thanks to targeting a Windows flaw originally discovered by the NSA. In the last few days, there have been rumors of similar hacking groups preparing to release new info on software vulnerabilities that could enable the quick spread of new viruses.

At Computer Repair in Tyler, one of the core services we offer is Virus and Spyware removal for Windows and Apple Macintosh computers, and to help combat this uptick in computer viruses, we’re making our June Deal of the Month a discount on our Virus and Malware removal services. If your PC or Mac is acting funny or having weird issues, bring it to us and we can help you diagnosis and remove any viruses and spyware programs that filtered down from the Internet.

We can also help you if your computer has caught a piece of Ransomware that locks you out of your files and demands money to have them restored. In past cases, these ransomware programs have been poorly coded and have had flaws and workarounds that we have been able to research and use to help users get their files back without having to pay money to the hackers.

If you think your computer has caught a virus, bring it to us as soon as you can and mention our Deal of the Month to get a 10% discount. And remember, we can handle all your other computer repair needs, such as laptop screen replacements, operating system reinstalls, and hard drive data recovery, as well.

We are located at:
1331 South Beckham in Tyler, Texas, 75701. Look for us between the Big Lots and the gas station just south of the hospitals.
If you have any questions, you can reach us at 903.858.4383 or by emailing us at info@computerrepairintyler.com

Starting last Tuesday, Microsoft’s Edge and Internet Explorer browsers started warning users about websites using the older SHA-1 security protocol. All the major browser makers have been recently begun phasing out support for this method of proving a webpage is secure. SHA-1 is mainly just a victim of its age. As our computers have gotten more and more powerful, older encryption standards like SHA-1 have to be discarded and replaced. So, if you see a warning about the security of a site you visit often, it might just be Microsoft doing its part to keep you safe on the internet.

That said, if you ever do see a security warning, double check what you are doing and how you got to that webpage. This is especially important to do if you just followed a link from an email, social media post, or untrustworthy webpage. Often times your browser knows what it is talking about when it puts up a warning. Sure, it may just be telling you about a site using an older security standard, but it might also be preventing you from giving out important personal information to a fake site that was made to look like a site you often visit.

Stay safe out there, and take comfort that Microsoft (and the other major web browser developers) are doing their part to help keep you protected.

Microsoft recently released word that its “Windows Defender” anti-virus software that has shipped with the last few versions of Windows had an unintended flaw that could, in some cases, provide hackers with a method to trigger the viruses. The problem was that Windows Defender would scan new downloads and emails for known viruses as well as some types of code that could be identified as new viruses. But, when some types of code were scanned to see what they did, those bits of code could themselves exploit a flaw in Windows Defender and gain unrestricted access to the host computer. This would let clever hackers use Windows Defender itself as a means to spread their viruses and malware.

This was a very serious issue that could have affected many millions of users. Microsoft learned of this problem last Friday, and to their credit, had a patch ready to go on Monday. Because Windows Defender updates itself every day or two, many systems will soon be receiving that patch making the problem vanish almost as quickly as it appeared. For anyone, like larger businesses who has automatic Windows Defender updates disabled, Microsoft recommends letting Windows Defender update itself again. Users can also trigger that update manually if they are concerned it will take the automatic update too long to kick in.

For more information on this issue, click here to see Microsoft’s own Security Advisory.

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